私隱政策聲明 | 三三金融服務有限公司

1. We are committed to protecting your personal data and comply fully with the requirements of the Ordinance. To uphold this commitment, we enforce strict security and confidentiality measures for all staff handling your information.
2. This Privacy Policy Statement ("Statement") outlines how we collect, use, store, disclose, and safeguard your data, as well as your rights concerning your personal information.
3. By using our Services, you agree to the terms of this Statement. If you do not consent, please discontinue use immediately.
4. We do not knowingly provide Services to or collect personal data from individuals under the 16 years of age.

For the purposes listed in Section [9] ("Purposes"), we may collect, use, store, and/or disclose the following categories of information (which, individually or collectively, constitute "Personal Data" as defined under the Ordinance):

Category	Specifications	Primary Usage
Personal Information	Name	●Account creation and management ●Regulatory compliance ●Transaction processing ●Service provision ●Identity verification ●Service-related notifications ●Marketing and promotions ●Direct marketing (unless opted out)
	Gender
	Date of Birth
	Nationality
	ID Number
	ID Expiry Date
	ID Copies
	Biometric Data* * Collected via e-KYC for identity verification in 33 eWallet.	●Account creation and management ●Regulatory compliance ●Service provision ●Identity verification

Image Information

Video or photographic footage*

*Recorded via office cameras for security.

●Customer complaints

●Investigate violations

●Crime prevention

●Regulatory compliance

Contact Information	Residential Address	●Account creation and management ●Regulatory compliance ●Transaction processing ●Service provision ●Process transactions ●Customer support ●Identity verification ●Service-related notifications ●Direct marketing (unless opted out)
	Contact Address
	Contact Number
	Email Address

Know Your Customer (KYC) Information

Source of Funds (e.g., industry, occupation)

●Regulatory compliance

Usage of Cards

Transaction Information	Transaction Records (Time, amount, currency, method)	●Transaction processing ●Record maintenance ●Regulatory compliance ●Security verification ●Customer support;
	Counterparty Details
	Balance
	Other transaction related information

Service Usage Information

Login records and activities logs

●Account maintenance

●Service improvement

●Customer support

●Troubleshooting

Customer service interactions*

* Collected and recorded during communication with you

Information via Cookies *Cookies are small files sent from a website to your computer that may store information such as your browser version, device model, IP address, and other relevant data. These files help enhance your browsing experience by enabling the website to remember your preferences and improve functionality.	Device identifier (such as IMEI / MEID / IMSI / Android ID / IDFA / IDFV / OAID / SIM IMSI / ICCID.）	●Adaptive page display ●No personal data stored
	device model
	IP Address
	Browser Type/Version
	Location	●Account creation and management ●Service provision ●Identity verification

We collect personal data from the following sources:
If you provide another individual’s data to us, you must:
Cookies and tracking technologies
- Use of Personal Data

1. We implement strict safeguards, including but not limited to, restricting access to authorized personnel only, encryption for data in transit and at rest, secure storage facilities and regular security audits.
2. Our service providers (in Hong Kong or overseas) are contractually required to maintain confidentiality, prevent unauthorized access, and comply with data protection standards.

1. Your information may be stored in Hong Kong or overseas, depending on the operational needs.
2. We retain data only as long as necessary for its intended purpose or as required by law, tax, or audit obligations.
3. Unnecessary data is securely deleted unless legal or public interest requirements mandate retention.

1. For the purposes listed in Section 9, we may share your data with: (a) third-party service providers under confidentiality agreements; (b) merchants and payment processors involved in your transactions; (c) third parties you designate; (d) regulators, law enforcement, or financial institutions (where legally required); and (e) our affiliated companies.
2. Non-identifiable information may be for analytics or research purposes.

1. We will only use your data for direct marketing with your explicit or implied consent, and you may opt out at any time.

1. You have the right to access, correct, or request deletion of your personal data, as well as without consent for marketing. Requests should be submitted to our Data Protection Officer at:Data Protection Officer
  33 Financial Services Limited
  710, 7th Floor, Ocean Centre, Harbour City, 5 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
  Email: privacy@33finance.com
  
  Processing times may vary, and a reasonable fee may apply for excessive requests. We reserve the right to refuse unreasonable or unlawful requests.

1. This Statement is provided in English, Traditional Chinese, and Simplified Chinese; the English version prevails in case of discrepancies.

1. We may update this Statement periodically, with changes effective immediately upon posting. The latest version will always be available on our website Latest Updated on 25 April 2025.